Frequently Asked Questions

Everything you need to know about shopping with Love Olive x

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original, unused condition with all tags attached to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship to select international destinations. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order ships, we will send an email containing a direct link to the carrier's tracking page so you can follow your delivery in real-time.

What should I do if I receive a damaged item?

We apologize for the inconvenience. Please contact our customer support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement.